Robotic process automation is an exciting and relatively new technology that is quickly gaining popularity in a variety of industries. There are many different types of robotic process automation, each with its own unique advantages and disadvantages. Keep reading to learn more about the different types and how they can be used to improve efficiency in your business.
How Robotic Process Automation Works
Robotic process automation (RPA) is the application of technology that allows employees in a company to configure computer software or a “robot” to capture and interpret existing applications for processing a transaction, manipulating data, or communicating with other digital systems. RPA can automate high-volume, repeatable tasks that are time-consuming and mundane. The unique feature of robotic process automation is 24/7 availability and the lack of human error. RPA software essentially optimizes workflow for mundane tasks and utilizes RPA technology to drive digital transformation within a specific business. Whether it’s tasks related to financial services or human resources, there are plenty of ways RPA can benefit a specific industry. Learn more about the different types of automation below.
Task-based robotic process automation (TB-RPA) involves the use of bots that are assigned specific tasks that they complete autonomously. For example, a bot might be assigned to input customer data into a CRM system. TB-RPA is a relatively new technology that uses robots to automate the performance of specific tasks within a business process. These tasks can be anything from data entry and transcription to customer service and support. What makes TB-RPA different from traditional process automation is that it is more task-oriented and less process-oriented. This means that the robots are not given a set of rules to follow and are instead given a task to perform. They then use their understanding of the task to work out the best way to complete it.
Object-based robotic process automation involves using bots that can understand and act on objects within an application interface. For example, if there is an order form on a website, the bot could extract information from the form and then submit it to the appropriate department for processing.
Rule-based robotics is a type of RPA that uses logical rules to automate decision-making processes. This type of RPA can be used to automate complex business processes that involve multiple steps and decision points. Rule-based robotics relies on software scripts or “bots” that are programmed to follow specific rules or algorithms. These bots can be used to automatically execute tasks or make decisions based on predefined conditions. For example, a bot might be programmed to automatically approve invoices that meet certain criteria, or reject invoices that do not meet the criteria. One advantage of rule-based robotics is its ability to handle complex processes with a high degree of accuracy. Additionally, rule-based bots can be easily modified if the business process changes, which reduces the need for manual intervention. However, rule-based robotics can also be more expensive and time consuming to set up than other types of RPA.
Decision-based robotics is a type of process automation where a machine or computer system makes decisions for human workers. This type is often used in manufacturing and logistics contexts, where it can help to speed up production processes and improve efficiency. In some cases, decision-based robotics can also be used to make critical decisions that could impact safety or security.
How RPA Impacts Jobs
RPA can be used to automate processes across departments and organizations, including HR, accounting or financial services, marketing, and operations. While there are many benefits of RPA, one of its key advantages is its ability to help companies reduce the cost of employment. For example, RPA can help a company reduce the number of employees needed to complete certain tasks by automating those tasks. This can result in significant cost savings for the company as it no longer needs to pay wages for those employees who have been replaced by robots. Additionally, because RPA requires little or no human interaction, it can be used to automate processes that are difficult or impossible for humans to do manually such as data entry or processing large volumes of information. RPA also has the potential to improve efficiency and accuracy within organizations. By automating repeatable tasks, RPA can help reduce human error and improve turnaround times. Additionally, with access to real-time data analytics, businesses can use robots to make better decisions based on updated information.
Overall, RPA can help organizations improve their bottom line by reducing costs and improving accuracy and efficiency.