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ITIL Courses & Certifications: Foundation & Different Career Paths Offered

by Tereso sobo

Leveraging a lucrative IT career might sound like a bewildering experience. But with ITIL 4 certification, one can become more progressive in their professional life. If you wish to improve your technical acumen in ITIL, here is your all-encompassing guide on ITIL certifications.

An Introduction to the ITIL Foundation

The ITIL 4 Foundation certification features the whole ITIL framework. It enables aspirants to look at the ITSM through a functional operating model for:

  • Creating
  • Delivering and
  • Continually improving the tech-enabled services and products

The training helps candidates with an in-depth understanding of the ITIL framework. The course lets participants understand the ITIL framework with a focus on topics given below:

  • Fundamental concepts of service management such as value creation &service relationships
  • The 4 dimensions of service management
  • ITIL SVS or service value system such as guiding principles
  • Fundamental ITIL practices

After the candidates qualify, they get the option of two streams based on their career goals. On this note, here are the progressive career paths after you accomplish your ITIL certification.

Prominent Career Opportunities after Accomplishing the ITIL Result

Pursuing ITIL training can maximise your career and help you earn potentially. It can optimise service both on a long-term and daily basis. As a scalable framework, ITIL brings tangible advantages to a multitude of sectors. With an ITIL certification, you can advance these careers:

IT Project Manager

ITIL meets the demand for integrating IT &business practices. The role of a project manager entails coordinating personnel from different departments, thereby uniting them under business objectives.

Through an in-depth understanding of the ITIL Service Lifecycle, project managers can see a project from inception to its completion. It encompasses:

  • Devising service tactics in line with the goals
  • Overseeing the implementation in regular operations
  • Driving constant service improvement

Information Technology or IT Manager

An IT manager’s prime role is to supervise their company’s infrastructure, including:

  • Software platforms
  • Network technology
  • IT security, and
  • Data storage

They design the fundamental procedures for the management and oversee regular implementations. These professionals are also responsible for maintaining the efficacy of digital communication channels. Besides, they hire, supervise, and train IT, employees.

IT managers also formulate strategies in line with the service demand. Conducting newer technologies or upgrades is also a part of their role.

Senior Project Manager

The ITIL 4 courses help professionals with significant experience to advance their careers. Maintaining commitment in the ever-booming field like ITSM demonstrates suitability for the management position.

Senior project managers have a fundamental role in designing and formulating business-wide strategies. They are also responsible for maintaining effective daily operations. Inexperienced managers just report to the senior staff, to ensure that projects are in line with the predetermined objectives. Subsequently, they communicate with fundamental stakeholders to update them on project progression.

Service Delivery Supervisor or Manager

A service delivery manager’s prime duty is to create strategies that accomplish the stakeholders’ and customers’ expectations. These tactics get defined as SLAs or Service-Level Agreements. SLAs can break down organisational objectives into projects & regular operations. The service delivery manager monitors &reports on efficiency and productivity for candidates acting as a connection between:

  • Clients
  • Business resources, and
  • Projects

One quick note: Service delivery was the process within the ITIL version 2. The task was to ensure that the binding rules for operative processes exist. With an introduction to the Service Lifecycle in ITIL 3, service delivery currently falls under the domains of

  • Service Transition
  • Service Strategy and
  • Service Operation

Information Technology Director

An IT director’s role might be a late-career opportunity for ones who wish to consolidate experience with the certification in ITIL. The information technology and project managers carry out their duties in line with the company objectives. However, these goals’ creation gets forged under the IT director’s leadership.

The ITIL certification just supplements aspirants’ considerable IT understanding with communication proficiencies required for any director position. The role encompasses negotiating business changes &service strategies with internal and external stakeholders.

ITIL training and certifications will only elevate your professional journey, thereby boosting your potential remunerations. Considering it as an incredible investment, look no further than Trainocate. Trainocate offers you an incredible opportunity to build a strong resume with ITIL certification. Seek professional consultation from Trainocate and improve your IT acumen.


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